Disclaimer

Last Updated: March 2024

Important: Please read this disclaimer carefully before relying on any information displayed in ILMA STEP. In case of any discrepancy, official university records always take precedence.

1. General Disclaimer

ILMA STEP is an official mobile application developed and maintained by ILMA University for the exclusive use of its enrolled students and authorized personnel. The information presented within the App — including academic records, financial data, and notifications — is sourced directly from the university's systems. While we strive for accuracy and timeliness, ILMA University does not guarantee that all information displayed is free from errors, omissions, or delays.

2. Academic & Financial Information

Academic records, course enrollments, grades, and financial balances displayed in the App are for informational purposes only. In the event of a discrepancy, the official records maintained by the Registrar's Office and Finance Department shall prevail. Students are encouraged to verify critical information directly with the relevant university departments.

3. Third-Party Links

The App may contain links to third-party websites or services (such as Google Firebase services). ILMA University is not responsible for the content, privacy practices, accuracy, or availability of any external sites. Visiting third-party links is at your own discretion and risk.

4. App Availability

ILMA University does not guarantee that the App will be available at all times or free from interruptions. Scheduled maintenance, software updates, server issues, or unforeseen technical circumstances may result in temporary unavailability of the App or specific features. We will endeavor to minimize downtime and communicate planned maintenance where feasible.

5. Not Professional Advice

Nothing in the App constitutes legal, financial, or academic counseling advice. The information provided is general in nature and intended solely to display your university records and facilitate administrative tasks. For formal academic guidance, please consult your academic advisor or the Registrar's Office. For financial matters, contact the Finance Department directly.

6. Contact

For any concerns regarding the accuracy of information displayed in the App, please contact the IT Support Desk:

Email: support@ilmauniversity.edu.pk